1. Introduction
This Privacy Policy explains how CEPTER UK LTD ("we", "us", "our"), registered at 15 Fitzroy Street, London W1T 4DG, United Kingdom, collects and processes your personal data when you use cepter.ai. If you have questions, contact us at info@cepter.ai.
We may update this Privacy Policy from time to time. The current version is always available on our website. Where changes substantially affect your rights, we will take reasonable steps to notify you.
2. What Data We Collect
2.1 Data you provide to us
When you create an account or contact us, you may provide your name, email address, company name, and other information necessary to use our services.
2.2 Data we collect automatically
When you visit our website, we automatically collect technical data including your IP address, browser type, operating system, pages visited, and time of access. Some of this data is collected using cookies (see Section 5).
3. How We Use Your Data
We process your personal data on the following legal bases:
• Contract performance (Art. 6(1)(b) GDPR): to provide our services, manage your account, and respond to your enquiries.
• Consent (Art. 6(1)(a) GDPR): for analytics cookies and any optional data processing. You can withdraw consent at any time.
• Legitimate interest (Art. 6(1)(f) GDPR): to ensure website security, prevent fraud, and improve our services.
• Legal obligation (Art. 6(1)(c) GDPR): where required by applicable law, e.g. tax record retention.
4. Who We Share Your Data With
5. Cookies and Analytics
We use technically necessary cookies to operate our website (legal basis: Art. 6(1)(f) GDPR). We use Google Analytics with IP anonymisation to understand how our website is used. Analytics cookies are only set with your prior consent (Art. 6(1)(a) GDPR). You can manage your preferences via our cookie banner at any time.
For more information about how Google processes data, see Google's Privacy Policy.
6. International Data Transfers
Some of our service providers are based outside the UK and EEA. Where personal data is transferred outside these regions, we ensure appropriate safeguards are in place, including EU Standard Contractual Clauses or adequacy decisions.
7. Data Retention
We retain your personal data only as long as necessary for the purposes described above, or as required by law. Account data is deleted when you close your account. Server logs are deleted after 30 days. Financial records are retained for up to 10 years where legally required.
8. Your Rights
Under the GDPR, you have the right to access, rectify, erase, restrict processing of, and port your personal data. You may also object to processing based on legitimate interests and withdraw consent at any time.
To exercise any of these rights, email us at info@cepter.ai. You may also lodge a complaint with the Information Commissioner's Office (ico.org.uk) or your local data protection authority.
9. Security
We use appropriate technical and organisational measures to protect your personal data, including encryption in transit and access controls. No system is completely secure, but we will notify you and the relevant authorities promptly in the event of a data breach.
10. Contact
CEPTER UK LTD
15 Fitzroy Street, London W1T 4DG, United Kingdom
Email: info@cepter.ai
Phone: +49 171 339 4230
We may share your personal data with service providers who process data on our behalf (e.g. hosting, analytics, payment processing). We have Data Processing Agreements in place with all such providers. We do not sell your personal data.
We may also disclose personal data where required by law or in connection with a merger, acquisition, or sale of assets.
